Walgreens

Es muy bueno

Very poor management in staffing the pharmacy. Saturday afternoon and not able to pick up my prescription. I can understand this happening from time to time, but I have experienced this many times in the past six months, even during the week. (Not including lunch hour). I’m sure it’s a matter of time before this location is closed like many others. Corporate management evidently struggles to manage their business. Perhaps change the hours to maybe we are open maybe we are not! Moving to a different pharmacy.

Please do not use this company’s pharmacy. They are the worst. Close all the time when they are stated to be open. Latest there “internet” was down for a week so they received no prescriptions. Did they send out any communication to customers notifying them of an outage nope. Just call your Dr. oh it’s after 5 sry. Now due to not having medications I’m having to go through withdrawals.

The pharmacy is no help. The customer service is horrible. I went inside to see the manager and found out that the lady in the pharmacy pick up window that was originally rude was the assistant manager. So when I ask for some explanation about my prescription I was told they couldn't help me that I needed to go somewhere else. No customer service equals no customers.

This Walgreens does a terrible, terrible job with staffing. I feel for the poor employees that they leave stranded to not only ring up customers, but to process packages, photos, etc. It's a disgrace

Tameka at the front register was a GEM! She was super bubbly, friendly, and genuine and brightened my day with my check out experience 🤗

THIS APPLIES TO THE PHARMACY ONLY: I have been a loyal Walgreens pharmacy customer for decades, in several states and cities, so I have been trying for over a year now to give the benefit of the doubt to this location, but this pharmacy staff is the most incompetent and useless group of people I have ever encountered. Aside from having to sit at the window for up to 20 minutes while watching them converse and do other things, and without being Acknowledged, they have screwed up several of my prescriptions. For instance, telling me that my doctor canceled a prescription when in fact, she ordered one and they told me that they received it two weeks prior to my callback, but suddenly they have nothing because it’s been canceled. Prior to my calling in to have the prescription refilled they said they didn’t have any more refills available, however, I just found a copy of the prescription bottle that says that I have refills for this prescription until later this year. They said that that prescription was canceled along with the new prescription that was called in. This medication is critical for me. My doctor is extremely diligent about using her portal. And the last message she sent was that this medication had been ordered on May 21. I was there picking up another prescription when my new prescription came through, and I confirmed with them that that new prescription was for the medication. My doctor told me she would call in so how could they tell me they received it on Monday and then tell me that it was canceled , when I called back to check on it. My doctor did not cancel this medication, and today is June 6, and I still don’t have it. These folks are so bad that I had my insurance company call to find out what was going on regarding this and another prescription. Of course, they made excuses or maybe their system is just screwed up, I don’t know but what I do know is that I’ll never use them again. I should’ve known better. When I first moved here, I had all of my prescriptions transferred to this pharmacy. My doctor had submitted refills for everything I was taking, and they told me that they didn’t have any refills even though they showed up on their app. Please note: I gave my last Walgreens pharmacy, a five star rating, and never had a problem with them. My husband had so much trouble with these people that he already switched to another pharmacy. I was trying to hang in there for old times sake, but this is ridiculous, I am also writing a letter to the corporate office.

Used to be a great experience with great staff until a newer dude got hired as the cashier. Now you can’t go in there without him peddling the Walgreens card. He uses tactics like “Do you want free money?” He even asked a lady how much she makes a year and used kids as tactics to sell to their parents. Nobody get the card from this dude because he is predatory with his tactics. He is not to be trusted and has turned Walgreens into his sales-ground where you will be inundated with requests to get the Walgreens card. Bro does not know social cues and acts like a sleazy car salesman. He literally took away the relaxed and local atmosphere.