Staples Print & Marketing Services

I can't recommend the Hanover Staples Print Shop enough!!! I used to go to the West York location because it is closer to my home, but always had negative experiences, so I decided to change it up and try the Hanover store. I'm glad I made the switch!!! The staff at Hanover Staples really take pride in the products they print and it shows! I get rather large documents printed (manuals for training) that require spiral binding, a clear front and solid back cover, tab dividers, and some pages printed in color. This Staples never disappoints!!! The last order I placed was a large order with multiple types of manuals (Large and Small). First, I get my documents printed in black and white with specific pages in color. During this order, the product preview on Staples.com was not working properly, so the pages I had marked as Color were displaying as B&W. I decided to submit the order anyway as it still showed the correct pages listed as color and this particular print team has always done amazing in the past. Lo and behold, my manuals came out perfectly!!! All the pages I had marked as color were correct and it looks great! Second, the lovely associate from the print shop (I believe it was Kat) called me to confirm my order, and then she called again to verify the order details as they were running low on some supplies and she was concerned she may need to change some of the binding (just the color of the spiral bindings). Not only did she call and make sure it was okay to use blue instead of the black I ordered for the spiral bindings, she also went over the tabs and other details with me. She wasn't sure she had enough tab dividers for the Large manuals I ordered (their standard tabs are 5 tab rows, and my manuals needed 12 tabs each), so she asked if I would be okay with changing it if they did not have enough of the standard size so that they would all be uniform. They ended up having enough of the regular tabs to get them all done as ordered, but she had said she wanted to cover all her bases while we spoke so she could get the order completed in a timely manner. How professional of her to think ahead and go over every detail with me so that my order would come out on time and just the way I wanted it? I can't tell you how impressed I am with the team at this Print Shop! They pay attention to detail and communicate to make sure you get the best product and experience(shoutout to Kat and Dawn for being so awesome!!!). If you need anything printed, do yourself a favor and go to This Staples Print Shop on Eisenhower St in Hanover!!! You'll be glad you did. :)

Started using Staples for printing my Christmas cards last year when I discovered they offer comparable quality to other card services at a better price. This year I was later than usual in placing my order, so I opted to pick it up in store. I was kept informed every step of the way, including getting a confirmation call when my order was received. Order was ready early, and the staff in store were outstanding -- friendly and knowledgeable. I will continue to use Staples for my cards and highly recommend them.

A fantastic place to have all your printing needs completed. Great quality, always receive what i ordered and provides fantastic client service

My experience in Staples was wonderful! The associate who worked with me was knowledgeable and helped me through the process. She told me about when it would be ready, but that evening I received a call that it was already ready for pick up. I was pleasantly surprised. I was able to start the work I needed with no stress. Very Happy.

The associate was very friendly and professional. She answered all my questions over the phone and some more when I picked up my order. I'm very happy with the project Staples printed for me.

Staples at Hanover is hands down the go to place and one stop shop! And the customer service is far above and beyond!!!!! I have tried several other places and if you are DISABKED this is the place you want to be. If you want great customer and very timely and accurate services. This is the place to go. 10+ stars!!!!!

Been using Staples for custom Christmas calendars for years and have never been disappointed with ease of creating, delivery time or price.

Hanover PA staples is the best! Clean, welcoming and they did a great job on our Christmas cards